Floor Doctors, an industry leading residential and commercial tile & grout restoration company, is currently interviewing for positions in customer sales & service. Primary responsibilities include working with staff and customers virtually, answering questions, and scheduling appointments. Prior experience is not required--- we believe in building our people from the ground up and simultaneously allowing them to expand on their natural abilities in order to launch them into a successful career. Some conditions apply, but there aren’t any upfront fees and no cost to start working for our company. We offer flexible schedules which are great for anyone with another job, students working around classes, or anyone looking for flexible work.
Location: Remote / Work From Home
Hours: Mon-Fri, 5 Days/week, 20-30 Hours/week
Pay: $20/Hour +
- General clerical duties including typing, photocopying, and printing
- Keep sensitive information highly confidential at all times.
- Schedule and coordinate meetings, estimates, and appointments
- Tie workflow to schedule
- Diagnose errors or technical problems and determine proper solutions
- Manage equipment inventory
- Follow all company’s filed procedures and protocols
- Assist with the hiring workflow including screening candidates, conducting interviews, and training
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
- Proof of U.S. citizenship
- English literacy
- Valid Drivers License
- High School degree or equivalent; additional experience as an administrative assistant or secretary is a plus, but not necessary
- Familiarity with mobile tools and applications
- Ability to provide excellent customer service
- Ability to manage stress well
- Must be a professional who doesn’t mind wearing multiple hats.
- Must be able to work independently with little or no supervision.
- Must be well organized, yet flexible.
Equipment You Must Have For Work
- Desktop or laptop computer with Windows 8.1, Windows 10, or macOS 10.15 or newer.
- No Chromebook, Windows 7, Windows 8 RT, or Windows 10 S
- Antivirus/Anti-malware software
- 6 GB of RAM
- Minimum internet upload speed of 6 mbps and 10 mbps of download speed
- Wired USB headset (with microphone) which is compatible with our systems
- Ethernet cable hardwired into you modem/router
- Wi-Fi is not permitted due to security and bandwidth constraints. Computer must be hard wired to your modem, router, or gateway.
- USB to Ethernet converter if your computer does not have an Ethernet port
- Monitor: 15 inches or larger with minimum resolution of 1024 X 768
- Webcam (built in or external) with minimum resolution of 640 X 480
- iOS cell phone or an Android cell phone
Perks & Benefits
- Guaranteed Salary Paid Weekly- Direct Deposit
- Paid Company Training – No Experience Needed
- Advancement Opportunities – We Promote from Within!
- Work From Home!
- Steady, Year-round Work.
- Flexibility: You create your own schedule - You will be independently hired, working at your own pace.
- No Weekends, Nights or Holidays!
Floor Doctors is an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, prior record of arrest or conviction (except as provided by law), or any other status protected under federal, state, or local law.
We are actively interviewing for this position - Apply today by clicking the button below to fill out our job application form and our hiring manager will follow up!
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