Here are the answers to some of our customers' most frequently asked questions. If you can't find the answer you're looking for, please feel free to contact us.
General Info
Yes. Floor Doctors is fully insured with $2,000,000 liability insurance to protect your home and to give you peace of mind.
Floor Doctors offers the services of tile and grout cleaning, sealing, recaulking, regrouting, and repair to residential and commercial clients.
We are open Monday-Friday, 9am-6pm PST.
Pricing and Payment
We require payment upon completion of service. We accept most major credit cards, debit card payments and payment by check.
Yes. You can purchase a Floor Doctors gift certificate for just about any occasion.
My Appointment
We will arrive at your home and will be equipped with all the cleaning material, tools, and equipment needed to thoroughly restore your tile surfaces.
The best way to prepare for your cleaners is to remove any personal items out of the work area. That way the cleaners can focus their efforts on cleaning up dirt and grime, not putting things in their places.
Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service - guaranteed!
If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it all together.