Marble surface cared for by Floor Doctors

Floor Doctors / Answers

Frequently asked questions

From your first estimate to everyday upkeep. Clear answers for your home, your property and the surfaces worth restoring.

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65 answered questions

Frequently asked questions

Getting started

Our restoration services

Tile, grout & showers

Stone, terrazzo & protective finishes

Commercial projects & maintenance

Preparation & after-service care

Frequently asked questions

Getting started

Do you work with both homeowners and businesses?

Which surfaces do you restore and maintain?

How do I request an estimate?

What information should I have ready for my project?

What if I do not know what my surface is made of?

Do I need to replace a floor that looks worn?

How much does restoration cost?

Can you quote accurately from a photo alone?

Which Houston-area communities do you serve?

How long will my project take?

Our restoration services

What does Deep Cleaning involve?

What does Sealing involve?

What does Grout Repair & Regrouting involve?

What does Epoxy Grouting involve?

What does Grout Color Sealing involve?

What does Polishing & Honing involve?

What does Caulk Replacement & Recaulking involve?

What does Tile Repair (Crack & Chip Repair) involve?

What does Tile Removal & Replacement involve?

What does Shower Waterproofing involve?

What does Anti-Slip Floor Treatment involve?

What does High-Performance Resinous & Polyaspartic Floor Coating involve?

What does Anti-Etch Countertop Protective Coating involve?

What does Floor Stripping & Refinishing involve?

What does Maintenance involve?

Tile, grout & showers

Can deep cleaning remove every grout stain?

Should I choose grout color sealing or regrouting?

Is epoxy grout the same as a floor coating?

Can you match my existing grout color?

Does sealing grout waterproof my shower?

Why does caulk separate at shower corners?

Can you fill a crack instead of replacing the tile?

Will a tile chip repair be completely invisible?

Can you replace only a few damaged tiles?

Can a leaking shower be fixed without removing tile?

Stone, terrazzo & protective finishes

What is the difference between honing and polishing?

Can you polish slate to a high-gloss finish?

Can ceramic and porcelain tile always be polished?

What causes dull spots on marble countertops?

Does a penetrating stone sealer prevent acid etching?

Which countertops can receive anti-etch protective coating?

Can a protective coating hide existing damage?

Can you apply resinous or polyaspartic coatings over existing tile?

Do you apply resinous floor coatings to VCT?

What makes terrazzo care different?

Commercial projects & maintenance

Do you offer annual commercial maintenance contracts?

How many visits are included in each annual schedule?

Does a monthly visit schedule mean monthly payments?

What can a recurring maintenance visit include?

Can work be planned around business hours?

Can you guarantee zero downtime?

Does anti-slip treatment certify safety compliance?

What documentation will our team receive?

How do I access the client portal?

What should facility managers share before approving work?

Preparation & after-service care

How should I prepare the work area?

When can I walk on the floor or use my shower again?

Which cleaner should I use after restoration?

Is vinegar safe for natural stone or grout?

Can I use abrasive pads to remove stubborn marks?

How should I handle spills on a restored countertop?

How often should a surface be resealed?

How can I reduce shower buildup between professional visits?

Does every dull floor need Floor Stripping & Refinishing?

What should I do if staining, gaps or damage return?