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Job Description

 

Floor Doctors, an industry leading residential and commercial tile, stone, & concrete restoration company, is currently hiring lead service technicians to develop our world-class operations team. 

The Lead Service Technician is a key member of our team, performing service work on tile, stone & concrete surfaces in commercial and residential environments. You must be independent, highly motivated,  and reliable. Must have solid oral and written communication skills, and the ability to communicate verbally and in writing with clients and administrative personnel.We are looking for the best talent in the industry: friendly, hard working and goal oriented technicians who enjoy working independently. A great attitude and work ethic is a must and previous experience is a plus, but we are willing to train the right candidate.

This is a GREAT opportunity for a self-starter wanting to make a change in their lives regarding careers and income.  If you see yourself being creative, productive, eager to learn, and proud of your finished projects, then consider working for us.

Requirements

  • Proof of U.S. citizenship
  • English literacy
  • Valid Drivers License in order to operate a company vehicle
  • High School degree; additional experience as a contractor, trade worker, or technician is a plus, but not necessary
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Familiarity with mobile tools and applications, as you will be given a smartphone
  • Experience with basic hand and power tools
  • Physically able to meet requirements of the job which may include working in confined spaces and kneeling down on your knees frequently (knee protection gear will be provided). You must regularly be able to lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
  • Ability to manage stress well
  • Ability to provide excellent customer service
  • Must be able to work independently with little or no supervision
  • Must be well organized, yet flexible

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Details

 

Start: A.S.A.P.

Schedule: Part-Time

Hours: Mon-Sat, 3 Days/week, 20-25 hours per week

Pay: $22-25/hour D.O.E. + $100 monthly bonus if no customer complaints[/vc_column_text][vc_column_text css=”.vc_custom_1548088282952{padding-top: 20px !important;}”]

Responsibilities

  • Perform hard surface restoration service work
  • Provide customer support during field visits or dispatches
  • Coordinate complex schedules and coordinate with service technicians at multiple job sites
  • General clerical duties including typing, photocopying, scanning, and printing
  • Keep sensitive information highly confidential at all times.
  • Schedule and coordinate meetings, estimates, and appointments
  • Produce timely and detailed service reports
  • Tie workflow to schedule
  • Manage all on site service, repair, and maintenance
  • Diagnose errors or technical problems and determine proper solutions
  • Operate vehicle in a safe manner and use field automation systems
  • Keep company vehicle and equipment properly serviced, clean, and in good working order and condition
  • Manage equipment inventory
  • Follow all company’s filed procedures and protocols
  • Assist with the hiring workflow including screening candidates, conducting interviews, and training
  • Cooperate with general manager and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers

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We are actively interviewing for this position – Apply today by e-mailing your resume and cover letter to info@floordrs.com and our hiring manager will follow up!
*Please note before submitting your resume: as a company, we take hiring very seriously. Resumes without a cover letter will not be considered. Although we are unable to follow-up with each and every applicant, we do our best to run a thorough process for candidates with whom we identify a potential fit.*

[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1543879106941{padding-top: 30px !important;}”][vc_column width=”1/4″][/vc_column][vc_column width=”1/2″][vc_column_text]Floor Doctors is an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, prior record of arrest or conviction (except as provided by law), or any other status protected under federal, state, or local law.[/vc_column_text][/vc_column][vc_column width=”1/4″][/vc_column][/vc_row]