Job Description

 

Floor Doctors, an industry leading residential and commercial tile, stone, & concrete restoration company, is currently hiring lead service technicians to develop our world-class operations team. 

Position Overview

Performs scheduled and preventative maintenance to production equipment, fleet vehicles and specialized equipment. Repairs equipment and orders parts as necessary. Maintains service/repair records.

Responsibilities

  • Diagnoses and repairs fleet vehicle chassis and specialized vehicle back-end tank, pump and spray systems.
  • Diagnoses and repairs tractors, forklifts, small engines and specialized equipment (aerators, seeders, spreaders, etc.)
  • Responsible for accurately documenting all repairs in an electronic maintenance management system.
  • Maintain parts inventory and work area in clean and orderly fashion
  • Arranges, follows up and documents outsourced maintenance performed by vendors and local service providers
  • Develops and executes preventative maintenance programs
  • Prepares and manages maintenance budget
  • Responds to vehicle and equipment breakdowns in field as needed/required

Education and Experience Requirements

  • High school diploma or general education degree (GED) and 5 years automotive mechanic experience required or equivalent combination of education and experience
  • ASE Certification and/or successful completion of an Automotive Technology Program from a certified school required

Knowledge, Skills, and Abilities

  • Ability to operate independently and collaboratively within a team
  • Computer skills with Microsoft Office applications (Word, Excel, Outlook, Internet Explorer, etc)
  • Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.  Ability to write routine reports and correspondence.
  • Mathematical skills to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Attention to detail.
  • Verbal and written communication skills.
  • Time management and organizational skills, including punctuality for on-time attendance.

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

  • Sit, stand and walk
  • Use hands and arms to handle, feel or reach
  • Speak and hear
  • Use close vision abilities
  • Operate a vehicle with a valid drivers license

Occasionally required to:

  • Lift or move up to 50 lbs
  • Stoop, kneel, crouch or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • Noise level
    • Low to moderate
  • Adverse Conditions
    • Minimal

Requirements

  • Proof of U.S. citizenship
  • English literacy
  • Valid Drivers License in order to operate a company vehicle
  • High School degree; additional experience as a contractor, trade worker, or technician is a plus, but not necessary
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Familiarity with mobile tools and applications, as you will be given a smartphone
  • Experience with basic hand and power tools
  • Physically able to meet requirements of the job which may include working in confined spaces and kneeling down on your knees frequently (knee protection gear will be provided). You must regularly be able to lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
  • Ability to manage stress well
  • Ability to provide excellent customer service
  • Must be able to work independently with little or no supervision
  • Must be well organized, yet flexible

Performs scheduled and preventative maintenance to production equipment, fleet vehicles and specialized equipment. Repairs equipment and orders parts as necessary. Maintains service/repair records.

Responsibilities

  • Diagnoses and repairs fleet vehicle chassis and specialized vehicle back-end tank, pump and spray systems.
  • Diagnoses and repairs tractors, forklifts, small engines and specialized equipment (aerators, seeders, spreaders, etc.)
  • Responsible for accurately documenting all repairs in an electronic maintenance management system.
  • Maintain parts inventory and work area in clean and orderly fashion
  • Arranges, follows up and documents outsourced maintenance performed by vendors and local service providers
  • Develops and executes preventative maintenance programs
  • Prepares and manages maintenance budget
  • Responds to vehicle and equipment breakdowns in field as needed/required

Education and Experience Requirements

  • High school diploma or general education degree (GED) and 1-4 years automotive mechanic experience required or equivalent combination of education and experience

Details

 

Start: A.S.A.P.

Schedule: Part-Time

Hours: Mon-Sat, 3 Days/week, 20-25 hours per week

Pay: $22-25/hour D.O.E. + $100 monthly bonus if no customer complaints

Responsibilities

  • Perform hard surface restoration service work
  • Provide customer support during field visits or dispatches
  • Coordinate complex schedules and coordinate with service technicians at multiple job sites
  • General clerical duties including typing, photocopying, scanning, and printing
  • Keep sensitive information highly confidential at all times.
  • Schedule and coordinate meetings, estimates, and appointments
  • Produce timely and detailed service reports
  • Tie workflow to schedule
  • Manage all on site service, repair, and maintenance
  • Diagnose errors or technical problems and determine proper solutions
  • Operate vehicle in a safe manner and use field automation systems
  • Keep company vehicle and equipment properly serviced, clean, and in good working order and condition
  • Manage equipment inventory
  • Follow all company’s filed procedures and protocols
  • Assist with the hiring workflow including screening candidates, conducting interviews, and training
  • Cooperate with general manager and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers

 

We are actively interviewing for this position - Apply today by e-mailing your resume and cover letter to info@floordrs.com and our hiring manager will follow up!
*Please note before submitting your resume: as a company, we take hiring very seriously. Resumes without a cover letter will not be considered. Although we are unable to follow-up with each and every applicant, we do our best to run a thorough process for candidates with whom we identify a potential fit.*

Floor Doctors is an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, prior record of arrest or conviction (except as provided by law), or any other status protected under federal, state, or local law.